Revolut Outage: Is the App Down and How to Get It Working Again
If Revolut isn’t working for you right now, you’re not alone in wondering whether it’s a wider outage or just a hiccup on your own device. This page pulls together recent reports from other UK users, along with practical steps to check what’s going on and get your account back up and running. Whether you’re trying to send money, top up, or simply log in, a Revolut outage can be frustrating, especially when you need your card or app for everyday spending.
Is This a Known Revolut Outage or a Problem on Your End?
The reports at the top of this page show what other Revolut users across the UK are experiencing in real time. If you’re seeing a spike in reports mentioning the app being down, payments failing, or login issues, there’s a good chance the problem sits with Revolut’s servers rather than your phone or connection.
If reports are low or scattered, the fault is more likely local to your device, your mobile network, or your home broadband. Either way, a few quick checks below will help you work out which situation you’re in.
Quick Checks Before You Do Anything Else
Before assuming Revolut is down, it’s worth ruling out the simple things first. Most day-to-day problems with the app are fixed in a couple of minutes.
- Check your mobile data or Wi-Fi connection is actually working by opening another app or website.
- Restart the Revolut app fully, don’t just leave it running in the background.
- Make sure you’re running the latest version of the app from the App Store or Google Play.
- Restart your phone, this clears temporary glitches that can affect banking apps.
- Check the time and date settings on your device are correct, as this can affect secure logins.
Common Revolut Faults and How to Fix Them
Some issues come up more often than others among UK users. Here’s a quick reference table for the most frequent faults and what usually solves them.
| Fault | Likely Cause | What to Try |
|---|---|---|
| App won’t open or crashes on launch | Outdated app version or corrupted cache | Update the app, then restart your phone |
| Can’t log in despite correct details | Server-side login issue or expired session | Wait a few minutes and try again, check for reported outages above |
| Card payments declined | Insufficient balance, card frozen, or merchant issue | Check your balance and card status in the app |
| Money transfer stuck as “pending” | Bank processing delay or verification check | Allow time for processing, confirm recipient details are correct |
| Push notifications not arriving | Phone notification settings or app permissions | Check notification settings for the Revolut app on your phone |
| Top-up from bank account fails | Linked bank’s own service issue or incorrect details | Try a different top-up method or check with your bank |
Common Error Messages and What They Mean
Revolut may show different messages depending on what’s gone wrong. Here are some of the more commonly reported ones and general guidance on each.
| Error Message | What It Usually Means | Suggested Action |
|---|---|---|
| “Something went wrong” | General app or connection error | Restart the app and check your internet connection |
| “Card declined” | Insufficient funds, card frozen, or merchant restriction | Check your balance and card settings in the app |
| “Session expired” | You’ve been logged out for security reasons | Log back in with your PIN or biometric verification |
| “Verification failed” | Identity check couldn’t be completed | Retry the verification step, ensure good lighting for photos |
| “Unable to connect” | Network issue between your device and Revolut’s servers | Switch between Wi-Fi and mobile data, then retry |
When to Contact Revolut Customer Service
If you’ve worked through the checks above and Revolut is still not working, or you can see from the reports on this page that it’s a wider outage, the next step is to get in touch directly. This is especially important if money has left your account without arriving, or if you’re locked out and need urgent access to your funds.
You can reach Revolut through the in-app chat support, which is generally the fastest route since your account details are already verified. For more information on getting help, you can visit the official Revolut support page.
What to Have Ready Before You Contact Them
- Your registered mobile number and email address
- Details of the transaction or issue, including approximate time
- Screenshots of any error messages you’ve received
- Confirmation of what you’ve already tried to fix the problem
Keeping a note of when the fault started and what you were trying to do makes it much quicker for support to identify whether it’s a known issue or something specific to your account.
Keeping an Eye on Future Revolut Outages
Banking apps like Revolut generally run smoothly, but no digital service is completely immune to occasional downtime. Checking back on this page during any suspected outage gives you a clearer picture of whether it’s a widespread problem affecting other UK customers or something worth investigating on your own device.
If Revolut is down again in future, come back here first to see what others are reporting before you start troubleshooting from scratch. It could save you time and tell you exactly where the problem lies.
